Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

After receiving the call, our SERVPRO of La Grange Park/North Riverside team will quickly respond. Once at the water damage scene, we will begin with a very detailed inspection of your home or business. It is important for our professionals to get a good look at the damage so that we can determine the scope of the damage and develop an appropriate and effective plan of action. If your home or business suffers from water damage, remember that SERVPRO of La Grange Park/North Riverside is only one call away. We are always on standby and available to respond to inspect your property after a water loss.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction