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Frequently Asked Questions About Water Damage
11/6/2024 (Permalink)
Common Questions Regarding Water Damage: SERVPRO's Perspective
Water damage can happen without warning, leaving both business and home owners perplexed and upset. For efficient management and restoration, it is essential to comprehend the subtleties of water damage, its causes, and its remedies. To assist you in navigating this complicated matter, SERVPRO, a top supplier of disaster recovery and restoration services, has put together a list of frequently asked questions. This is what you should know.
1. What are the typical reasons why water damage occurs?
Numerous factors can lead to water damage, such as:
- Natural catastrophes: Significant water intrusion can result from hurricanes, flooding, and heavy rains.
- Plumbing Issues: Burst pipes, overflowing toilets, and leaky faucets are prevalent culprits of water damage.
- Appliance Failures: Malfunctioning appliances, such as washing machines, dishwashers, and water heaters, can cause extensive damage.
- Roof Leaks: Damaged or missing shingles can allow rainwater to penetrate your home.
- Humidity: High humidity levels can lead to mold growth and damage, especially in basements and crawlspaces.
2. What are the signs of water damage?
Water damage symptoms might not always be obvious at first glance. The following are some warning signs to watch out for:
Water Stains: Discolorations on floors, walls, or ceilings may indicate the presence of water intrusion.
Mold Growth: Moisture issues are indicated by a musty smell or visible mold.
Paint that is peeling or bubbling may indicate that water is trapped beneath the surface.
Warped Floors: Sagging or buckling floors are frequently an indication of water damage.
Higher Water Bills: An unexpected increase could be a sign of a concealed leak.
3. What should I do if I discover water damage?
Immediate action is essential to prevent further damage:
- Shut Off Water Supply: If the source of the water is a plumbing issue, turn off the water supply to minimize damage.
- Remove Valuables: Safeguard personal items, furniture, and electronics by moving them to a dry area.
- Document the Damage: Take photos for insurance purposes.
- Contact Professionals: Reach out to SERVPRO or a similar restoration service to assess and remediate the damage.
4. How does SERVPRO handle water damage restoration?
SERVPRO follows a systematic approach to water damage restoration:
- Assessment: Technicians will evaluate the extent of the damage and develop a comprehensive restoration plan.
- Water Extraction: Advanced equipment is used to remove standing water quickly.
- Drying and Dehumidification: High-velocity fans and dehumidifiers are deployed to dry out affected areas.
- Cleaning and Sanitizing: All surfaces are cleaned and sanitized to prevent mold growth and odors.
- Restoration: Damaged materials are repaired or replaced, returning your property to its pre-damage condition.
Conclusion
Water damage can be overwhelming, but with knowledge and timely action, you can effectively manage the situation. SERVPRO is here to assist you in restoring your property and providing peace of mind. Familiarize yourself with these frequently asked questions, and don’t hesitate to reach out for professional help when needed. Remember, prevention is key, so stay proactive in safeguarding your home or business from potential water damage.
A Day in the Life of a SERVPRO Marketing Support Coordinator: Tackling Fire Damage Head-On
7/11/2024 (Permalink)
Hello, everyone! Today, I want to take you on a journey through a typical, yet extraordinary, day in my life as a SERVPRO® Marketing Support Coordinator. My role involves a mix of marketing duties, customer relations, and hands-on involvement in restoration projects. On this particular day, I had the opportunity to step out of the office and into the field, assisting with a fire damage job. Here's how it went:
I arrive at the scene, a modest house still showing signs of a recent kitchen fire. I meet the homeowner, a resilient woman in her late 50s who’s understandably shaken but eager to get her life back on track.We go over the step-by-step process of our fire damage restoration, from initial assessment to final cleanup. I assure her that our team is highly skilled and will work diligently to restore her home to its pre-fire condition.
With the plan set, I join our mitigation team. First, we focus on removing fire-damaged appliances like the microwave and the sink. This involves disconnecting them safely, hauling them out, and documenting the damage for insurance purposes. Next, we move on to the hard labor: tearing down parts of the ceiling, walls, and cabinetry that the fire destroyed. It's physically demanding work, but incredibly rewarding. As we pull down the charred drywall and remove the damaged cabinetry, I can see the space slowly transforming from a disaster zone back to a clean slate ready for rebuilding. We carefully remove soot and debris, preparing the space for the next phases of restoration. The homeowner watches from a distance, and I occasionally check in with her, providing updates and reassuring her that everything is on track.
Today was a stark reminder of why I love my job. Being a SERVPRO Marketing Support Coordinator isn't just about marketing; it's about being part of a team that makes a real difference in people's lives. It's about meeting people at their lowest and helping them rebuild their lives, one step at a time.
Every day at SERVPRO is unique, but the common thread is our commitment to helping our clients recover from disasters. Whether I'm coordinating marketing efforts or getting my hands dirty on a job site, I’m proud to be part of a team that puts people first. If you ever find yourself in need of restoration services, know that we’re here to help, ready to turn the tide and restore your peace of mind. Thanks for reading, and stay safe!
Protect Your Home: Preventing Frozen Pipes and Water Damage
1/16/2024 (Permalink)
Winter brings many joys, from cozy nights by the fire to the festive spirit in the air. However, it also brings its fair share of challenges, including the risk of frozen pipes and the potential for water damage. As a homeowner, it's crucial to be prepared and take preventive measures to safeguard your property from these winter woes. In this blog, we will explore the causes of frozen pipes, the resulting water damage, and provide practical tips to prevent such incidents.
Understanding Frozen Pipes: When temperatures drop below freezing, the water inside your pipes can freeze, causing them to expand and potentially burst. This can result in significant damage to your home and belongings, not to mention the inconvenience of dealing with water leaks and repairs.
The Dangers of Water Damage: Water damage caused by frozen or burst pipes can be devastating. It can lead to structural damage, mold growth, and the loss of personal belongings. Repairing water damage can be costly and time-consuming, disrupting your daily life. By taking preventive measures, you can avoid the headache of dealing with these issues altogether.
Preventing Frozen Pipes:
Insulate Pipes: Start by insulating both exposed and interior pipes. Use foam or pipe sleeves to provide an extra layer of protection against the cold.
Seal Drafts: Identify any areas where cold air is entering your home, such as cracks around windows and doors. Sealing these drafts will help maintain a warmer environment, reducing the risk of frozen pipes.
Let Faucets Drip: On exceptionally cold nights, allow faucets connected to vulnerable pipes to drip slightly. The continuous flow of water can prevent pipes from freezing.
Keep the Heat On: Even if you're away from home, it's essential to maintain a minimum temperature of 55°F (12°C). This will help keep your pipes warm and prevent freezing.
Open Cabinet Doors: If you have pipes located in cabinets, open the doors to let warm air circulate around them. This simple act can make a significant difference in preventing frozen pipes.
Disconnect Hoses and Drain Outdoor Faucets: Before the cold weather sets in, disconnect and drain any garden hoses. Shut off the outdoor water supply and drain any remaining water from the pipes to minimize the risk of freezing.
Monitor Thermostat: Install a smart thermostat that allows you to monitor and control the temperature in your home remotely. This will enable you to adjust the heat if temperatures drop unexpectedly.
Conclusion: Preventing frozen pipes and the resulting water damage is crucial for every homeowner, particularly during the winter months. By following these practical tips, you can protect your property from the costly and inconvenient consequences of frozen pipes. Remember, prevention is always better than dealing with the aftermath of water damage. Stay vigilant, take action, and ensure your home remains warm and safe throughout the winter season.
Remember, if you experience water damage due to frozen or burst pipes, don't hesitate to reach out to a professional restoration company like SERVPRO. Their expertise and prompt response can help mitigate further damage and restore your home to its pre-damage condition. Stay warm, stay safe!
Understanding Water Damage
11/3/2023 (Permalink)
Water damage can have devastating consequences for both homeowners and businesses. Whether it's caused by a burst pipe, severe weather, or a faulty appliance, the effects can be far-reaching and costly. In this article, we will explore the causes and effects of water damage, as well as the essential steps to mitigate and restore the affected areas. Additionally, we will discuss how SERVPRO, a leading restoration company, can provide professional assistance during the water damage restoration process.
What is Water Damage?
Water damage refers to the destruction or loss of property caused by the intrusion of water. It can occur in various forms, such as flooding, leaks, or excessive moisture.
Causes and Effects of Water Damage
Water damage can have numerous causes, including natural disasters like hurricanes, heavy rainfall, or even simple plumbing issues within a property. The effects of water damage can range from structural damage, mold growth, and electrical hazards associated with contaminated water.
Steps to Mitigate Water Damage
When faced with water damage, it is crucial to act swiftly to minimize the extent of the damage. Here are the essential steps to take after water damage occurs:
a. Ensure Safety: Prioritize personal safety and turn off the main electrical supply to prevent electrical hazards. b. Remove Excess Water: Use pumps, wet-dry vacuums, or buckets to extract standing water. c. Dry Out Affected Areas: Utilize dehumidifiers, fans, and open windows to promote air circulation and expedite the drying process. d. Assess and Document: Take pictures and document the damage for insurance purposes. e. Seek Professional Help: Contact a reputable water damage restoration company like SERVPRO to assess the extent of the damage and provide professional assistance 1.
SERVPRO's Role in Water Damage Restoration
SERVPRO is a trusted name in the water damage restoration industry. Their services include water extraction, drying and dehumidification, mold remediation, and structural repairs. SERVPRO's prompt response and advanced techniques can help minimize further damage and restore affected areas to their preloss condition.
Water Damage Insurance Coverage
Water damage insurance coverage is crucial in mitigating the financial burdens associated with water-related incidents. It is essential to understand the terms and coverage limits of your insurance policy. Some policies may cover water damage caused by sudden and accidental incidents, while others may require additional coverage for specific events like flooding.
Conclusion
Water damage can be a distressing experience, but with proper knowledge and prompt action, its effects can be minimized. Understanding the causes, effects, and steps to mitigate water damage is crucial for homeowners and businesses. Additionally, seeking professional assistance from companies like SERVPRO can ensure a thorough and efficient restoration process. Remember to review your insurance policy to ensure adequate coverage for potential water damage incidents. Stay informed, be prepared, and act swiftly to protect your property from the harmful effects of water damage.
Check out some of these Insurance companies procedures :
Allstate -
Progressive -
Nationwide -
Amfam.com -
Statefarm-
Fema -
Footnotes: Source : Wikipedia - Water Damage Source: National Institute of health - Water Damage Source: Forbes - Steps to Take After Water Damage Source: SERVPRO - Water Damage Restoration Service Source: Investopedia - Water Damage Insurance Coverage Source: Home Depot - Water Damage Guide
Preparing for Winter: The El Niño Storm and Weather Predictions near Chicago
10/10/2023 (Permalink)
As winter approaches, it's important for homeowners and businesses to be aware of potential weather patterns and prepare accordingly. One significant factor that can influence winter weather is the El Niño phenomenon. In this blog post, we, at SERVPRO®, will delve into the concept of El Niño, its impact on weather patterns near Chicago, and provide valuable tips on how to prepare for the upcoming winter season.
Understanding El Niño: El Niño refers to the warming of the ocean waters in the central and eastern parts of the Pacific Ocean. This climatic event occurs irregularly every few years and can have a profound influence on global weather patterns. During an El Niño event, the jet stream shifts, often resulting in milder and wetter conditions in some regions, including the Midwest.
El Niño and Weather Predictions near Chicago: Based on weather predictions, the Chicago area is likely to experience an above-average winter precipitation due to the El Niño effect. This means that residents should prepare for increased snowfall and potentially higher chances of freezing rain or sleet. With this in mind, it's crucial to take proactive steps to protect your property and ensure the safety of yourself and others.
Preparing for Winter in the Face of El Niño:
Winterize Your Property: Inspect and seal any gaps or cracks in windows, doors, and walls to prevent drafts and heat loss. Insulate pipes to prevent freezing and potential water damage.
Clear Gutters and Drains: Ensure that gutters and drains are clear of debris to prevent water buildup and ice dams. Regularly clear snow from roofs and remove any icicles to prevent potential structural damage.
Stock Up on Winter Supplies: Have an ample supply of rock salt or ice melt on hand to prevent slips and falls on icy surfaces. Stock up on emergency supplies such as flashlights, batteries, and non-perishable food items in case of power outages.
Maintain Heating Systems: Schedule a professional inspection of your heating system to ensure it is in proper working condition. Regularly replace furnace filters and consider investing in a programmable thermostat to optimize energy usage.
Prepare for Water Damage: In the event of excessive snow or freezing rain, be prepared for potential water damage. Keep SERVPRO's contact information handy to quickly address any water-related emergencies or flooding that may occur.
Conclusion: As we brace ourselves for winter near Chicago, it's essential to stay informed about the potential impact of the El Niño storm. By taking proactive measures to winterize your property, clear gutters, and stock up on supplies, you can effectively prepare for the challenges that come with increased winter precipitation. Remember, SERVPRO is here to assist you with any water or storm-related emergencies that may arise.
Stay safe, stay prepared, and embrace the beauty of the winter season!
Best regards,
The SERVPRO Team
Flash Floods
9/21/2023 (Permalink)
Every year, flash floods affect every state in the US, making them the number one weather-related killer in the country. According to The Weather Channel, floods, which are often characterized as high flows or overflows of water from rivers or similar bodies of water, occur over a longer period of time than flash floods.
Flooding can be caused by various factors. Winter or spring rains, combined with melting snow, can rapidly fill river basins. Additionally, torrential rains from decaying hurricanes or tropical systems can lead to river flooding. An example of this is the Mississippi River Flood of 1993, which resulted from weeks of heavy rain from thunderstorms.
On the other hand, flash floods are sudden and quick-rising floods triggered by heavy rainfall within a short period, sometimes lasting only a few hours. They can also occur due to ice jams on rivers during winter or spring thaws, or even from dam breaks. The influx of water causes a dangerous overflow that can sweep away vehicles, dislodge boulders onto roadways, uproot trees, destroy buildings, and wash away bridges. The speed at which the water rises is particularly alarming.
Coastal flooding, on the other hand, occurs when strong onshore winds push water from the ocean, bay, or inlet onto land. This can happen during tropical storms and hurricanes, resulting in storm surges, or even during non-tropical storms like "nor'easters."
SERVPRO of LaGrange Park/North Riverside specializes in flood and storm damage restoration, which forms the foundation of our business. With extensive training in water damage and storm restoration, we are equipped to swiftly restore your home to its normal state.
Guide to Mold Control
9/21/2023 (Permalink)
According to the Healthy Indoor Air Research Center at the University of Illinois, mold spores are ubiquitous and can grow on any organic surface if the right conditions are present. These conditions include organic matter for food, moisture, warmth, and oxygen. To prevent mold growth, it is important to keep all surfaces clean and dry, as well as ensure adequate ventilation.
Moisture is a key factor for mold growth, so it is essential to address any sources of moisture such as flooding, leaky pipes or windows. Areas with excess moisture like bathrooms, kitchens, and laundry rooms are particularly prone to mold growth.
Mold spores also require a source of food, which can include various materials found in the environment.
Optimum temperatures for mold growth range between 32 and 120 degrees Fahrenheit, with temperatures around 70-90 degrees being the most conducive for mold proliferation.
Author Michael Pugliese, in his book "The Homeowner's Guide to Mold," highlights three conditions that favor mold growth: a relative humidity of around 50% or higher (which can be monitored using a hygrometer), damp or dusty conditions (avoiding the accumulation of mold food sources like piles of rags or clothing), and stagnant air. It's worth noting that tightly sealed homes designed for energy efficiency can sometimes experience mold issues due to a lack of adequate air circulation.
If you discover mold in your home, it is recommended to contact SERVPRO of LaGrange Park/North Riverside at 708-240-4873 for assistance.
What to Do During a Broken Pipe
9/6/2023 (Permalink)
A broken pipe can be a major inconvenience and costly to repair. It is important to take action quickly to minimize the damage. Here are the steps to take if you have a broken pipe:
- Locate the shutoff valve. The shutoff valve is the main control for the water supply to your home. It is usually located near the water meter, inside or outside your home.
- Turn off the water. Once you have located the shutoff valve, turn it off to stop the flow of water.
- Open all faucets. This will help to relieve the pressure in the pipes and minimize the amount of water that comes out of the break.
- Drain the water. If possible, use a wet/dry vacuum to remove as much water as possible. You can also use towels or buckets to soak up the water.
- Remove non salvageable damaged materials. Any porous materials that have been wet and permanently damaged by the water should be removed as soon as possible. This includes things like carpet, drywall, and furniture.
- Set up fans and dehumidifiers. This will help to dry out the area and prevent mold growth.
- if possible call in a professional like SERVPRO La Grange Park/North Riverside to determine extent of damage and best course of action to minimize secondary damage
Preventing Broken Pipes
There are a few things you can do to prevent broken pipes:
- Insulate your pipes. This will help to keep them from freezing in the winter.
- Check your pipes for leaks regularly. If you find a leak, fix it immediately.
- Avoid using sharp objects near your pipes. This could damage them.
- Have your pipes inspected by a plumber every few years. This will help to identify any potential problems early on.
By following these tips, you can help to prevent broken pipes and the damage they can cause.
Here are some additional tips for dealing with a broken pipe:
- Take pictures of the damage. This will help you to document the extent of the damage and make it easier to file a claim with your insurance company.
- Be prepared to provide proof of ownership of your home. This could include a copy of your deed or mortgage.
- Keep all receipts for repairs and materials. This will help you to get reimbursed by your insurance company.
- Be patient. It may take some time for your insurance company to process your claim and approve the repairs.
By following these tips, you can minimize the stress and hassle of dealing with a broken pipe.
For Immediate Service in Broadview, Call SERVPRO
9/5/2023 (Permalink)
SERVPRO of La Grange Park/North Riverside provides 24 hour emergency service and is dedicated to being faster to any size disaster near Chicago's southwest suburbs. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
- 24 Hour Emergency Service
- Faster to Any Size Disaster
- Highly Trained Restoration Technicians
- A Trusted Leader in the Restoration Industry
- Locally Owned and Operated
- Advanced Restoration and Cleaning Equipment
Have Questions? Call Us 24/7 – (708) 240-4873
Residential Services
Whether your near Chicago southwest suburban home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Cleaning Services
- Building/Reconstruction Services
Commercial Services
There's never a convenient time for fire or water damage to strike your Chicago southwest suburban commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: https://SERVPROlagrangeparknorthriverside.com/
- Commercial Water Damage Restoration
- Commercial Fire Damage Restoration
Berwyn Smoke and Soot Cleanup
9/5/2023 (Permalink)
Smoke and Soot Damage Can Cause a Pervasive Odor in Your Berwyn Home.
Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.
Smoke and soot facts:
- Hot smoke migrates to cooler areas and upper levels of a structure.
- Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
- The type of smoke may greatly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of La Grange Park/North Riverside will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:
Wet Smoke – Plastic and Rubber
- Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood
- Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire
- Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.
Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (708) 240-4873
24/7 Emergency Service