The Standards for The Restoration Industry
SERVPRO of LaGrange Park/North Riverside is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
Present accurate information to consumers and conduct business with honesty and integrity.
Require a technician on all jobs who has been formally trained and passed all required tests.
Require a continuing education program to keep technicians up to date on the latest changes in the industry.
Maintain liability insurance to protect all parties in the event of an accident.
Maintain a written complaint policy and agree with the Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops the Standards for The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Standards are reviewed and updated every five years. Standards must evolve to keep up with the rapid changes and advancement of science and technology in the fields of fire, water, and mold cleanup and restoration industry.
About SERVPRO of LaGrange Park/North Riverside
SERVPRO LaGrange Park/North Riverside has been specializing in the cleanup and restoration of residential and commercial property after fire, smoke, and water damage disasters for a very long time. Our staff is highly trained in property damage restoration, and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification. Rest assured our staff is equipped with the knowledge to restore your property. Our continuing education programs also give us the ability to connect with insurance agents, adjusters, and more. This provides lessens the gap in the work processes for SERVPRO and insurance.